Careers At WDNA

RESPONSIBILITIES

• Drive the sale of products and services by achieving or exceeding sales targets.
• Determine customer needs and recommend the best solutions.
• Build customer relationships by providing prompt and exceptional sales and after sales service.
• Ensure customer concerns are resolved with urgency and good judgment.
• Stay knowledgeable about our products, services, promotions and policies.
• Must be an ambassador for the Fido brand as well as WDNA.
• Be able to consistently hit sales targets in multiple areas.

QUALIFICATIONS

• Previous retail sales experience
• Motivated and enthusiastic team contributor.
• Career oriented
• Excellent communication and organizational skills.
• Ability to work flexible hours, including day, evening, and weekend shifts within retail hours of operations.
• Passion for sales and the telecommunications industry.
• High school diploma. Post secondary degree an asset.
• Ability to speak multiple languages is a strong asset.

RESPONSIBILITIES

• Coach and motivate team to achieve or exceed individual and store sales targets.
• Build customer relationships by providing prompt and exceptional sales and after sales service.
• Determine customer needs and recommend the best solution.
• Ensure customer concerns are resolved with urgency and good judgment.
• Maximize store profitability and manage all store financials, including inventory control and cash flow.
• Effectively manage performance of team, providing coaching and constructive feedback or progressive discipline where warranted.
• Set expectations and hold people accountable; promote teamwork through open and honest conversations.
• Implement corporate merchandising directives and standards.
• Stay knowledgeable about our products, services, promotions and policies.
• Create daily reports to ensure full communication between the store and upper management.

QUALIFICATIONS

• Minimum 2-3 years progressive retail management experience.
• Proven ability to achieve and exceed sales targets.
• Demonstrated leadership and coaching ability.
• Ability to build, develop and motivate a strong sales team.
• Proven ability to recruit, select and retain talent.
• Excellent communication and organizational skills.
• Ability to work flexible hours, including day, evening, and weekend shifts within retail hours of operations.
• Post-secondary diploma/degree an asset.
• Passion for sales and the telecommunications industry.
• Ability to speak multiple languages is a strong asset.

RESPONSIBILITIES

• Assists in the marketing and sales management and execution of promotion, distribution, budgeting, sales support, and special projects.
• Assists in the development and implementation of quarterly marketing projects and events.
• Assists with new product/ program/ store launches.
• Consolidates materials and compile reports covering advertising, public relations, and website performance.
• Tracks key programs and reconciles budgets on a weekly basis.
• Assists in coordinating and executing market research projects and special events.
• Put together a weekly competitive feedback report.
• Coordinates and executes special projects including direct mail drops, promotions, sponsorships, etc..
• Maintains marketing media presence across social media platforms.
• Participates in the development and execution of promotional activities.
• Accountable for all customer inquiries, needs, and/or problems, which may include account research, explanation of equipment operation, and execution of warranty claims.
• Stays current with changes and developments in the wireless industry.
• Promotes corporate culture and values.

REQUIRED EDUCATION, SKILLS AND COMPETENCIES

• Completion of community college or university required.
• 2-3 years marketing experience in a sales environment or similar fast paced environment preferred
• Previous experience in a retail sales environment is an asset.
• Highly self motivated individual with solid interpersonal skills is an asset.
• Working knowledge of the Adobe CS5/5.5 suite is an asset.
• Flexibility in work schedule is required including the ability to work extended hours, weekends, and holidays as operational needs may require.
• Excellent skills in communication and time management.
• Ability to build and maintain strong business relationships.

COMPENSATION